The Sheraton Grand Hotel & Spa has announced the appointment of Craig Hart as Executive Chef. Craig takes over from Malcolm Webster who is progressing his career with Sheraton Hotels & Resorts as Executive Chef at the Sheraton Dubai Tower Sheikh Zayed Road. Craig joins the Sheraton Grand Hotel & Spa from the world-famous Gleneagles Hotel in Perthshire. He has … [Read more...]
The new Travelodge bedroom style
Travelodge has invested considerable time and resources into developing its bedroom ‘style’, and it is being implemented as part of its £57 million programme to modernise its hotels and bring its new room design to them. By autumn this year over 80% of Travelodge hotels across the UK will incorporate the new look Travelodge. H&C News therefore thought that readers might … [Read more...]
Amadeus launches The Oak Kitchen at Dudley Zoo
The restaurant at Dudley Zoological Gardens (DZG) has opened its doors under new management and with a new name – The Oak Kitchen at the Queen Mary - after multi-award winning caterer Amadeus took the reins earlier this month. With a new look, feel and menu based on Amadeus’ Oak Kitchen retail concept that was launched by the caterer last year, the restaurant has been designed … [Read more...]
Leisure Spend Tracker reports £230m increase in eating out
Following the launch of the Greene King Leisure Spend Tracker in March, the latest report gives insight into GB consumer discretionary spending over the month of March. Average household spending in March was broadly flat, compared to February 2014. However, February was a particularly strong comparator due to Valentine’s Day and half term. This month’s findings highlight … [Read more...]
JD Wetherspoon to use Olympic-inspired customer service training
JD Wetherspoon has announced that it is aiming to train all 32,000 of its front-line staff in customer service using the WorldHost training programmes, which were used to train over 100,000 staff and volunteers for the London 2012 Olympic Games and Paralympics. The pub chain is working with the People 1st Training Company, the company that launched WorldHost in the UK, to … [Read more...]