DoubleTree by Hilton is celebrating the opening of the latest addition to its growing London portfolio – the brand’s 10th hotel in the capital area. DoubleTree by Hilton London – Islington is located in the heart of fashionable Islington, offering an ideal base for exploring London’s many attractions. The stylish property marks the brand’s 10,000th room in Europe, and joins … [Read more...]
Elior gains 10-year contract at University of West London
Elior UK has won a 10-year contract worth £13 million to provide catering and hospitality services at University of West London (UWL) - ranked by The Guardian University Guide 2013 as the number one modern university in London. 12,000 students, 7 facilities Elior will cater for the university’s 12,000 students at seven facilities across three main campuses: St Mary’s Road … [Read more...]
The Stafford London joins Preferred Hotel Group
The Stafford London has been accepted into membership of Preferred Hotels & Resorts, the worldwide luxury collection of independent hotels and resorts and a brand of Preferred Hotel Group, as of 10 September, 2014. For more than 45 years, Preferred Hotels® & Resorts has represented the very best in refined travel, defined by anticipatory service, personalized guest … [Read more...]
94% of consumers join but only half use loyalty schemes
A new benchmarking survey by customer insight specialist GI Insight shows that, while 94% of consumers belong to at least one loyalty programme, just under half of scheme members on average are actually active users and just a quarter see companies effectively analysing their needs and sending them relevant offers. Only 21% join catering schemes The research, based on a … [Read more...]
Restaurant drives 82% sales increase at Highfield Garden World
Highfield Garden World in Gloucestershire is celebrating a very successful first six months for its new restaurant. Year on year, till movements during the first half of 2014 were up by over 22,000, and the average customer transaction increased by around 28% to just over £9. Restaurant sales overall were up a massive 82%. £2.5 million restaurant and retail … [Read more...]