The ever growing Oxfordshire based House of Jacob group, founded by Damion Farah and Johnny Pugsley, have officially taken over the lease on Bicester based hotel, The Plough, on North Street road. The foodie duo already have four venues under their belts, consisting of Wolvercote based Jacobs Inn, their original venue Jacobs & Field in Headington with the soon to be … [Read more...]
Starboard Hotels announce acquisition of Two Holiday Inn Express Hotels
Hotel owner, developer and operator Starboard Hotels has further expanded its growing portfolio of UK-wide properties, with the announcement of its latest acquisitions, the Holiday Inn Express Tamworth and the Holiday Inn Express Ramsgate. Starboard has now completed on the two hotels, which were marketed by Christie and Co. for offers in excess of £11,450,000. This latest … [Read more...]
ibis brands remodel hospitality industry guest experience
Employees to approach guests more proactively under new service-focused strategy New approach focuses on personalisation of the welcome to meet the changing needs and behaviours of customers Plan to be implemented in ibis budget, ibis and ibis Styles in the UK at one hotel a day by the end of May, supported by new mobile software ibis, the economy brand of AccorHotels, … [Read more...]
Safestay Hostels Appoint Nuno Sacramento as Chief Operating Officer
Safestay, the owner and operator of contemporary hostels, is pleased to announce the appointment of Nuno Sacramento as Chief Operating Officer. Nuno joins Safestay from Carillion PLC, where he was Head of Customer Operations and responsible for developing their group-wide customer service culture. Prior to this, Nuno worked for Whitbread PLC for 16 years in several senior … [Read more...]
Facilities refurbished as part of the Felbridge Hotel and Spa rebranding as Crowne Plaza Felbridge
The extensive conference and meeting facilities at the Felbridge Hotel and Spa in East Grinstead, Sussex are undergoing a smart top-to-toe upgrade in line with its rebranding as the Crowne Plaza Felbridge. Scheduled for completion early April, the £3million plus refurbishment will transform all the hotel’s business suites, public areas, restaurant and 116 bedrooms and suites. … [Read more...]