This stunning infinity Skypool is now open 52 floors above ground level in the sleek Gŏng bar at the Shangri La Hotel, at The Shard – making it the highest pool in Western Europe. Far above the noise and heat of the City, the Skypool offers a tranquil escape for hotel guests by day, before the separation screens are drawn back as the sun sets and it becomes a unique addition … [Read more...]
Opus North to redevelop historic Llandudno Hotel site
Opus North, the leading northern property developer and investor, is redeveloping the derelict Tudno Castle Hotel in the heart of Llandudno in a joint venture with Mostyn Estates. Opus North and Mostyn Estates are creating Tudno Point, a flagship retail and leisure scheme in Mostyn Broadway and Vaughan Street, which will feature a new 63-bed hotel, three restaurant units and … [Read more...]
Catering and hospitality must get to grips with automatic pensions enrolment
The Pensions Regulator has warned catering and hospitality operators to act now and get to grips with automatic enrolment. The regulator has stressed that preparations to automatically enrol staff into a work place pension scheme should not be left to the last minute. The catering and hospitality sectorin particular have been urged to leave plenty of time to decide which … [Read more...]
Dorchester Collection appoints director for global guest experience and innovation
Ana Brant has been promoted to director for global guest experience at Dorchester Collection, having worked at the company since June 2010. Her main responsibility is to ensure that the guest and employee experience is aligned with Dorchester Collection’s brand promise ‘Iconic Hotels in Iconic Places, through the science of service and innovation. Ana first worked as quality … [Read more...]
Poor WiFi: hotel chains need to improve
Hotel WiFi Test has released a new report that ranks hotel chains and cities by the percentage of hotels with poor WiFi performance. This type of ranking makes perfect sense from a practical standpoint. For most travellers, having super-fast and consistently stable WiFi is a great bonus, but the first priority is ensuring that the basic quality expectations for Internet access … [Read more...]