Andrew Brownsword Hotels has appointed Piers Vowles as General Manager of Amberley Castle, with Piers taking up his new position on 6 July 2015. Piers joins Amberley Castle from his previous role at the Royal Crescent Hotel in Bath, where he held the position of Deputy General Manager for over four years. Piers has been in the hospitality industry since 2003, bringing a … [Read more...]
Whitbread: good first quarter and new CEO to arrive early
Whitbread PLC has reported trading performance for the 13 weeks to 28 May 2015 with good trading and first quarter sales up a total 12.5%. Hannah Maundrell, Editor in Chief of money.co.uk commented on the results: “Whitbread's strong first quarter is a clear sign that consumers are feeling more free and easy with their finances. For the first time in what seems a long … [Read more...]
Raising the Bar – From Novice to Novus
Novus Leisure has reduced annual staff turnover amongst its hourly paid employees by nearly a quarter after implementing a comprehensive training programme that focuses on individual aspirations and personal development. Career pathway initiative Thanks to ‘Raising the Bar – From Novice to Novus’, the brand’s unique career pathway initiative, staff turnover has declined … [Read more...]
Management gets back to the floor at Tune Hotels
Tune Hotels UK recognises another year of hard work by its front-of-house staff by getting back to the floor this week, with department heads from Tune’s support office seen working on reception, cleaning bedrooms, inspecting guest rooms and shadowing the maintenance manager. Employees from Tune’s UK support office can be seen working on the “shop-floor” at Tune hotels in … [Read more...]
BEMs for Janet and Arthur Watson of The Riverside Restaurant, West Bay
Jan and Arthur Watson, co-owners of The Riverside Restaurant in West Bay, Bridport, were surprised and thrilled to both be awarded a BEM in the 2015 Queen’s Birthday Honours list for services to the Hospitality Industry in the South West. From café to seafood restaurant When Arthur and Jan started running the restaurant together in 1964 it was a seaside café and Post … [Read more...]