Brakspear is introducing a new customer feedback and reward scheme across its five managed pubs in partnership with guest feedback specialists Feed It Back. The scheme will provide higher volumes of more detailed and timely customer feedback, linked to the pub’s EPOS data. Feedback is gathered from a brief, online survey, personalised to each guest’s visit, and most … [Read more...]
Fuller’s introduces London Pride Clubhouse
As readers can imagine, H&C News is currently inundated with news of the many worthwhile initiatives being introduced across UK hospitality for the Rugby World Cup. However, we felt that this initiative by Fuller’s illustrates the effort needed to stand out in the rugby crowd! Pictured above are England World Cup winners Kyran Bracken (ex-Saracens & England) and Katy … [Read more...]
Muffin Break launches new Grab and Go service
National artisan bakery, Muffin Break, is launching a new Grab and Go initiative to expand its offering and cater to the growing needs of busy commuters who are looking for quick and healthy food options. The first store to implement the initiative will be opening at the Grand Central Shopping Centre in Birmingham on 24th September; it will also be the first Muffin Break … [Read more...]
ASAP announces Awards finalists as it expands operations
ASAP, the industry body representing the rapidly growing serviced apartment sector , has announced a record number of 39 members have been shortlisted for the 2015 industry awards, with James Foice, ASAP Managing Director confirming: ‘The catalyst has been the introduction of our new ASAP quality accreditation scheme (launched December 2014) which is without question driving … [Read more...]
Bigger and better! Enter FreeFrom Food Awards 2016 from 16th September
As the ‘freefrom’ food sector continues to mushroom (scheduled to hit a half billion pound turnover by 2017*), so do the FreeFrom Food Awards, just launching into their ninth super successful year! Last year nearly 500 entries, from one man/woman operations to multi-national food companies, fought it out for the coveted ‘Marble Mo’ bust (see below) which goes, for one year … [Read more...]