Venues and services across the UK are breaking the law by denying access to the country’s blind and partially sighted people when they are out and about with their guide dogs. New data collected by the charity Guide Dogs reveals that guide dog owners – or ‘partnerships’ – continue to be refused access to ordinary restaurants, cafes, shops, transport and other venues when … [Read more...]
Customer satisfaction: limited service restaurants now match full service
The nation’s love for fast food reached new heights this year, according to a report released by the National Customer Satisfaction Index (NCSI-UK). For the first time, customer satisfaction with limited-service restaurants equals that of full-service restaurants. Customer satisfaction with limited-service restaurants is up 2.6% to an NCSI score of 78 on a 0-100 scale. This … [Read more...]
Fayre & Square aims to lead market with improved offering
Fayre & Square, the 157 strong family pub brand from Spirit Pub Company, has launched its Autumn menu with new deals across its food and drink range that not only reflect recent food trends (hotdogs, chicken, sharing dishes...), but also introduce or extend value offers. The menu and offers The menu features new dish additions such as the All American Hotdog, Double … [Read more...]
New sustainable standard for dining destinations
The Sustainable Restaurant Association (SRA) and leading retail landlord Hammerson have developed the first ever sustainability accreditation for food destinations. The first initiative of its kind in the world, the new sustainability rating will now be rolled out to a variety of destinations including shopping centres, airports, stadiums and stations as retailers and … [Read more...]
Belfast’s newest venues get ready for Grande reveal
Northern Ireland’s hospitality scene is set for a continental twist, as the Beannchor Group’s newest venues, The National Grande Café Bar and Patisserie Mimi prepare to open their doors this September. Set in the historic surroundings of one of Belfast’s oldest buildings - the former National Bank Building on High Street - The National Grande Café Bar will offer a taste of the … [Read more...]