Award-winning Scottish chef Darin Campbell is to take charge of the kitchens at Andy Murray’s new luxury hotel in Perthshire. Darin joins as Executive Head Chef from the renowned One Devonshire Gardens restaurant at the Hotel Dun VIN in Glasgow, where he held the same title. Originally from Doune, Perthshire, he has worked at a number of leading restaurants during a 24-year … [Read more...]
New study shows hotels struggling to connect with customers
By Andy Wood, Managing Director, GI Insight It is no secret that the hospitality industry has always struggled to retain loyal customers thanks to the infrequency of its transactions with customers, which makes it much harder to obtain useful data to inform customer communications. This has been highlighted by a new study into customer/industry relationships, which has … [Read more...]
glh. announces the launch of its new global 4-star hotel brand – Amba
glh. the London-based global hotel subsidiary of the Singapore-listed GuocoLeisure Group, has announced the launch of a new contemporary 4-star hotel brand, Amba. Amba will be Europe’s largest four-star hotel brand launch with 2088 rooms by 2015. Amba is launching with four hotels, situated just a few paces from world famous landmarks, in London’s most prestigious … [Read more...]
UK’s leading Hotel Conference delivers in Manchester
Over 600 delegates gathered at the Hilton Deansgate Manchester for the 10th Annual Hotel Conference (AHC) on 16 and 17 October 2013. The conference theme, Seize the Day, was echoed throughout the two-day event which featured 24 educational and thought-provoking sessions and multiple networking opportunities for delegates. The decision to host The AHC in Manchester is a … [Read more...]
Optimism builds in UK hotel sector
The UK hotel sector continued its strong run in September with another impressive set of results, according to preliminary figures released today by business advisory and accountancy firm, BDO LLP. The performance of London hotels was particularly impressive, with room rate increasing by 8.9% to £145.37, compared with £133.51 in September 2012. This, combined with a slight … [Read more...]