Accor, the leading hotel operator and market leader in Europe, is opening hotels in two prime locations right in the centre of Piccadilly Circus and Leicester Square, following the signing of a franchise agreement with Criterion Capital Group who will develop the two properties. The Trocadero, Piccadilly – ibis Styles ibis Styles Piccadilly Circus, will be located within … [Read more...]
Customer service a key priority for business
The latest research insight report from People 1st has suggested that customer service skills are still not up to the standard that employers in the hospitality industry would like to see. The report found that while 87% of businesses said that customer service would be important for them in the next 3-5 years, 53% employers believe that their employees lacked these vital … [Read more...]
The Hotel Collection restructures and appoints Grant Hearn
Duff & Phelps, the premier global valuation and corporate finance advisor, have completed the financial restructuring of UK Group of Hotels Plc (“the Group”) and its subsidiaries on 11 September 2014. UK Group of Hotels Plc was placed into administration on 4 August 2014 to assist the restructuring of banking facilities. During the process it became apparent that the … [Read more...]
Positive hotel performance for London
STR Global’s preliminary August data for London indicate positive hotel performance: based on daily data from August, London reported: increases in supply (+3.3 percent) and demand (+4.3 percent); a 1.1-percent increase in occupancy to 87.2 percent; a 2.1-percent increase in average daily rate to GBP134.92; 3.3-percent growth in revenue per available room to … [Read more...]
Growth beds in – PwC’s UK hotels forecast to 2015
As the UK economic recovery continues to gather pace, and with it consumer confidence, it should bring good news for UK hotels, with real evidence of sustained growth already visible in the regions. The Rugby World Cup should assist this growth in 2015. Nonetheless, geopolitical uncertainty continues, and the hotel sector faces other challenges such as the potential impact of … [Read more...]