Revolutionary laundry system developer Xeros has added another accolade to its string of business awards. The organisation, whose headquarters are at the Advanced Manufacturing Park in South Yorkshire, took the Innovator prize for most creative or original business thinking in the 2015 Yorkshire Business Masters Awards. The scheme recognises "excellence, entrepreneurship, … [Read more...]
New 115-bed hotel planned for the Eden Project
The Eden Project has unveiled plans for a £6 million hotel to provide 115-bedroom accommodation on its site at Bodelva near St Austell in Cornwall. Plans have been submitted to Cornwall Council for the new building which has been designed to blend into the countryside and have high standards of accessibility, energy-efficiency and sustainability. If the application is … [Read more...]
UK hospitality businesses make service changes as the result of reviews
Nearly three quarters (73%) of UK businesses have taken steps to improve service as the result of an online review, according to a survey of over 100,000 respondents by TripAdvisor, the world’s largest travel site. The findings come as TripAdvisor unveiled a new Guide to Writing Helpful Reviews, with useful review-writing tips for consumers based on a survey of over 100,000 … [Read more...]
Delivering the promise at every Hotel, Piccadilly
H&C News wrote recently about the launch of every Hotels (see link below), the new brand from glh, the largest owner-operator hotel company in London with over 4,000 hotel rooms, and a total of 8,279 bedrooms and 337 meeting rooms across 36 hotels in the UK. every Hotels is described as the result of a two year research, insight and customer feedback programme, and … [Read more...]
Holiday Inn Express unveils ‘Next Generation’ guest experience for Europe
InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, has unveiled its ‘next generation’ guest experience for its Holiday Inn Express brand in Europe. Based wholly on guest insight, Holiday Inn Express’s next generation guest experience is being developed with industry-leading experts to meet the changing needs of today’s ‘Smart … [Read more...]