Frasers Hospitality UK Holdings Limited, a wholly-owned subsidiary of Frasers Centrepoint Limited has acquired the Malmaison Hotel du Vin (MHDV) group of boutique lifestyle hotels for £363.4 million (approximately S$760 million) from an affiliate of KSL Capital Partners, LLC. MHDV owns two upscale boutique lifestyle brands – Malmaison and Hotel du Vin – comprising 29 … [Read more...]
And the survey said…Social Media training required
It’s clear from H&C News’ research earlier this year (email us for a copy), and from our RoundTable meetings with a wide range of hospitality managers using social media, that there are many practical difficulties in making social media work effectively for hospitality organisations. And that few are currently measuring the benefits that it brings. The common theme from … [Read more...]
Travelodge celebrates turning 30
It started with a single customer paying £19.50 for a room for the night and now – 500 million web visits, 110 million stays and 25 million breakfasts later – Travelodge is celebrating its 30th anniversary. Starting with a team of just 10 in 1985, Travelodge has grown into the UK’s largest independent hotel chain with more than 10,000 employees, 521 hotels across England, … [Read more...]
5 star or 1 star? Positive responses to Online reviews
With Social Media Day (30 June) just around the corner, it’s a great time to refresh your memory on how to respond to comments about your business online. Whilst online reviews might not be the first thing to jump to mind when someone says “social media”, they’re a pretty important part of what consumers want to see when they search for you. This means you need to be armed … [Read more...]
Six year mission to stay in all Old English Inns
A retired couple have spent six years travelling the country to stay in all the hotels in the Old English Inns group. Roger Chandler and Barbara Eglinton have dedicated their spare time to staying in all 60 hotels within the Old English Inns chain, making several return visits to their favourites as they went along. The couple finished their challenge in May at the recently … [Read more...]