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Guest Experience Rules! Hotel guests have their say…

By James Russell: Guest Experience Rules! Hotel guests have their say…

October 16, 2012

Of the 100’s of great hotels in London including 90+ 5 star options the thermometer of what’s hot and what’s not has to be Tripadvisor. By allowing guests to review their experience of stay Tripadvisor enables people to look and book hotels based on the recent feedback and rating of aggregated Guest Experience. Recently opened citizenM London Bankside is currently ranked … [Read more...]

Travelzoo plans hotel booking website

By James Russell: Travelzoo plans hotel booking website

October 16, 2012

Travelzoo Inc., the global internet media company, has announced preliminary financial results for the third quarter ended September 30, 2012 and announced that the Company is in negotiations to acquire a hotel booking website. Travelzoo expects to report revenues in the range of $35.0 million to $35.5 million for the third quarter ended September 30, 2012, with earnings per … [Read more...]

iPads: the new mark of luxury service in hotels

By James Russell: iPads: the new mark of luxury service in hotels

October 16, 2012

Intelity, hospitality technology powerhouse and identified by The New York Times as a provider of a “digital edge” for hotels, has released the highlights of a two-year study of guestroom iPad usage. This is the first study conducted using actual usage by hotel guests, and confirms that service via tablets is becoming a preferred method of accessing and ordering guest … [Read more...]

Aurora Collection: growth continues

By James Russell: Aurora Collection: growth continues

October 16, 2012

The Aurora Hotel Collection, the burgeoning Scottish luxury hotel group whose estate now includes eight luxury venues across Central Scotland, has announced that it is opening a new, purpose built, central office in Larbert.  The office, which will be called ‘The Hub’, will house the Executive team and central services, including finance, payroll, reservations and development … [Read more...]

260-room hotel for Hemsby, Norfolk

By James Russell: 260-room hotel for Hemsby, Norfolk

October 16, 2012

Richardson’s Group, the family-run business whose portfolio includes Hemsby Beach Holiday Park, Seacroft Holiday Village and the largest fleet of cruisers on the Norfolk Broads, has further boosted local tourism with plans for a 260 room hotel on the current Seacroft site and the replacement of existing chalets at Hemsby Beach Holiday Park with 252 new static caravans and 15 … [Read more...]

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