After two Regional finals, The Gold Service Scholarship judges led by chairman, Edward Griffiths are delighted to announce that the six finalists for the first Gold Service Scholarship 2013 are: Daniel Crump, 23 - Restaurant Gordon Ramsay – Chef de Rang Ivo De Beus, 25 – Claridge’s Hotel – Bartender Rebecca Dibben, 22 – Deseo Mediterranean Restaurant, Gleneagles … [Read more...]
New Director of F & B at London Marriott County Hall
The London Marriott Hotel County Hall has appointed Sebastian Schwietzer as Director of Food and Beverage responsible for both the hotel and its signature restaurant, Gillray’s Steakhouse & Bar. Sebastian joins from the London Marriott Hotel Kensington where he has spent the last two years as Food & Beverage Service Manager. He began his hospitality career at … [Read more...]
Innovations in guest experience, hotel and restaurant finishes
H&C News meets with suppliers regularly to keep up to date with the latest product and service innovations, aiming to get the inside track on what companies offer to the market and how it is delivered. This week, we met with Daniel Nevitt, Group Marketing Director at Armourcoat to gain a better understanding of the business. Armourcoat leads the world in developing … [Read more...]
BHA announces British Hospitality and Tourism Summit 2013
Plans are well advanced for the 2013 Hospitality and Tourism Summit, sponsored by InterContinental Hotels Group, DLA Piper and Nestlé Professional and organised by the British Hospitality Association and Bench Events, and to be held on Tuesday 11 June 2013 at the InterContinental London Park Lane. Advisory Group An advisory group of senior industry leaders including: … [Read more...]
Two seats open to passionate hoteliers at 5* Hotel Guest Experience Roundtable
What is the difference between a happy customer and a loyal customer? Potentially many thousands of pounds of revenue for a hotel in lifetime value for each and every customer. The first time a new guest stays with a hotel creates an opportunity to win that guest’s loyalty, but how many hotels are geared up to do so? Nobody gets it right every time, but some have put … [Read more...]