Urban Realm reports that Boclair House, Bearsden is to be converted into a boutique hotel after its purchase by WPH Developments Limited and Westpoint Homes. The Tudor-Gothic landmark is grade B listed and was previously used as offices by East Dunbartonshire Council. Building is expected to begin later this year. See the full article, click here … [Read more...]
Meliá Hotels focuses on globalisation in 2013
Meliá Hotels International (MHI), Spain’s leading hotel company, will continue to strengthen its international expansion and business model in 2013 and make progress in its adaptation to changing market conditions. This was announced on 30 January by CEO, Gabriel Escarrer, during a press conference at the FITUR Tourism Trade Fair in Madrid. “Thanks to a consistent … [Read more...]
Novotel improves its offering for kids – even more
As winter draws into a wet spring, Novotel has introduced Rainy Day Toy Chests to its collection of UK hotels to help keep kids entertained, whatever the weather. Developed with Hasbro to come to the rescue on drizzly days and wet weekends, when all too often eagerly anticipated family outings can fall by the wayside, the Toy Chest will bring the excitement indoors and … [Read more...]
Guest experience: the great satisfaction myth
H&C News has been running a series of articles on ‘guest experience’, with some of our leading hotels and hoteliers sharing how they aim to deliver excellence, not just satisfaction. In this article, Michelle Collins of The Flying Dodo challenges us to recognise that it is feelings and emotions that actually drive human and therefore guest behaviour and response, and to … [Read more...]
How Travelodge will invest £223 million in its brand this year
Travelodge has announced its plans for major investment in the brand: 14 new hotels to open, including two in Spain Create 420 new jobs Launch a new room concept which has been designed by its customers Introduce truckle beds Rollout out a £57m refurbishment programme across its estate Grant Hearn, Travelodge CEO said: “Now that we have a solid financial … [Read more...]