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Hotels: serve good coffee or risk losing a third of your guests

By James Russell: Hotels: serve good coffee or risk losing a third of your guests

March 19, 2013

A study by Douwe Egberts Professional has revealed that a staggering 83% of guests would only be likely to return if they had enjoyed a great breakfast: breakfast is quite simply one of the most influential factors for guests when choosing a hotel, especially for repeat visitors, and is second only to the quality of their bedrooms. With the growing appetite for great coffee … [Read more...]

Bookings look rosy for London hoteliers in May!

By James Russell: Bookings look rosy for London hoteliers in May!

March 19, 2013

World famous Chelsea Flower Show celebrates its centenary this year, and forward-looking data from TravelClick, the leading hotel market intelligence provider, shows a blooming trade for London hoteliers with an average of more than a third of rooms already filled during the show dates. London hotel occupancy during the show dates is at 35.8% on average, that’s an increase … [Read more...]

TripAdvisor reaches 100 million reviews milestone

By James Russell: TripAdvisor reaches 100 million reviews milestone

March 19, 2013

In an announcement that – yet again – demonstrates the ever-growing importance of social media and review sites to the hospitality sector, TripAdvisor, the world’s largest travel site, has announced it is the first travel site to reach 100 million reviews and opinions – a more than 50% increase year-on-year. Covering more than two million tourism businesses in more than … [Read more...]

5 star Hilton set for Leeds

By James Russell: 5 star Hilton set for Leeds

March 19, 2013

TheBusinessDesk.com reports that a new £32m five star Hilton is to be constructed near the Leeds Arena, with its developer aiming to make it the premier business and leisure hotel in the city. The plans were revealed to TheBusinessDesk.com at the MIPIM property conference by Brandon Riley, director of hotels for Wakefield-based GB Group Holdings, who said construction work … [Read more...]

Malmaison and Hotel Du Vin acquired by KSL Capital Partners

By James Russell: Malmaison and Hotel Du Vin acquired by KSL Capital Partners

March 18, 2013

Malmaison Group, the owner of leading UK boutique hotel brands Malmaison and Hotel du Vin, and KSL Capital Partners, announced on 18 March that an affiliate of KSL has acquired Malmaison. KSL, based in Denver, Colorado, is a U.S. private equity firm dedicated to investing in travel and leisure businesses. The UK’s leading boutique hotel brands With 27 hotels, the … [Read more...]

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