As soon as it was announced that hospitality businesses should collect contact details when reopening, the topic of marketing to track and trace customers was a major point of contention. It’s uncharted territory for everyone and not something that was factored in when GDPR was created. Many specialists have issued warnings about using track and trace contact details to market … [Read more...]
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Covid crisis could see hot meal service dropped at schools
Schools in England have faced a difficult return. With school leaders grappling with the challenge of ensuring pupil and staff safety and wellbeing, there are fears that hot and nutritious school meals could be the latest victim of Covid-19 and uncertain Government policy. Food for Life, a Soil Association programme, believes good food should be easily available for everyone, … [Read more...]
Hospitality trade bodies unite in call on government to avert catastrophe
Chancellor of the Exchequer Rishi Sunak will tomorrow make an announcement about what he is planning to follow the furlough scheme ending next month. Earlier today on twitter he said: "I will update the House of Commons on our plans to continue protecting jobs throughout the winter." The move comes as pressure is mounting on the government to follow the measures … [Read more...]
Hospitality people still smiling and sharing smiles with colleagues
We recently launched a competition to win a set of cloth face masks by encouraging ‘poets’ across hospitality to send a smile to the industry. We asked mask wearers to encourage their peers to do the same, protecting colleagues and customers from the further spread of Covid-19 by creating a poem. We are delighted with the response to date and thought we would share a few … [Read more...]
Sally Beck named Preferred Hotels Hotelier of the Year
Preferred Hotels & Resorts, the world’s largest independent hotel brand, has announced an array of winners from around the world of hospitality at its annual Preferred Awards of Excellence and GIFTTS Pineapple Award initiatives. Headlining the awards for the UK being named as Hotelier of the Year is Sally Beck, General Manager of the Royal Lancaster London. Beck leads … [Read more...]