Since 1989, the Coupe du Monde de la Patisserie, created by Gabriel Paillasson has become a landmark event in pastry art. worldwide, federating the trade and revealing new talents and innovations. It is the only contest that is organised by professionals in the pastry trade for professionals in the trade. On January 25th & 26th, 2015, around 22 teams of pâtissiers from the … [Read more...]
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Research reveals calls on hold lose business for hotels
A survey of 3,630 UK companies by audio branding specialist PH Media Group discovered hotels and B&Bs leave customers on hold for an average of 28.83 seconds per call, creating a serious risk of losing business by leaving customers hanging on the telephone for so long. The implications for profitability are grave. Previous research has shown 50 per cent of callers will … [Read more...]
Hotel & Catering Show 2013 celebrates British hospitality and the talented south
The Hotel & Catering Show 2013 (H&CS) returned to Bournemouth International Centre in style last week, 5 - 6 March, with a clutch of new show features by new owners Evisstar, designed to support and engage hospitality operators in the south of England and across the UK. H&CS delivered with senior hospitality professionals from independent and small businesses … [Read more...]
Government’s tourism investment outlined at Hotel & Catering Show 2013 keynote
Officially opening the two-day Hotel & Catering Show 2013 (H&CS), Deirdre Wells OBE, Head of Tourism for the Department for Culture, Media and Sport (DCMS), set the agenda for the revamped hospitality event in a keynote which addressed ways in which the government is helping tackle economic recovery through tourism investment in the South of England: “Economic … [Read more...]
Bare cheek: naked BrewDog co-founders projected onto Parliament
The co-founders of BrewDog, Scotland’s now renowned craft brewery, have projected an image of themselves naked onto the Houses of Parliament to mark what they call a ‘tipping point in the craft beer revolution’. The tongue-in-cheek image of James Watt and Martin Dickie, a deliberate parody of the infamous image of Gail Porter projected onto the building in 1999, was designed as … [Read more...]