Now more than 10 years old and with billions of users, social media has given a voice to consumers on an unimaginable scale. Use of “social” in the hospitality & leisure industry From café goers to diners and travellers, consumers make increasing use of social media to choose and rate leisure experiences, share recommendations, feedback and/or images. According to a … [Read more...]
Raise your Kitchen IQ with Zonal
Food not arriving quickly enough has been identified as the number one frustration for consumers when dining out and an effective kitchen management system as the secret ingredient to delivering customer satisfaction. The research by Zonal Retail Data Systems and CGA showed that nearly half of consumers (47%) cited slow food delivery as their biggest bugbear. Stuart McLean, … [Read more...]
Entire Contents of Hotel to be Sold at Auction
Pro Auction of Bath announces an auction of the entire contents of Walton Cottage Hotel & Suites in Marlow Road, Maidenhead, West Berkshire SL6 7LT. The entire contents will go under the gavel over a two day auction and will encompass everything at the premises, from the 72 superbly appointed rooms and suites, all guest areas, including the bar, foyer areas, restaurant, … [Read more...]
Chicken and egg, a lame excuse for vegetarians and your profits
H&C News meets with suppliers regularly to keep up to date with the latest product and service innovations, aiming to get the inside track on what companies offer to the market and how it is delivered. This week, we met with John Hartley, UK Country Director at Fry’s Family Foods UK to gain a better understanding of the business. Fry’s Family Foods produces vegan based … [Read more...]
Coca-Cola adopts ‘one brand’ strategy
Coca‑Cola Great Britain (CCGB) has announced that it will be unifying the Coca‑Cola portfolio of products – including Coca‑Cola, Diet Coke, Coca‑Cola Zero and Coca‑Cola Life – under a new “one brand” strategy to promote the full choice of Coca‑Cola variants. Over the years, as consumer taste, preference and lifestyles have changed, Coca‑Cola has innovated to launch and … [Read more...]