Consumers and hospitality outlets are at odds when it comes to the importance of interacting on social media and how smartphones can improve service quality, according to research from hospitality technology provider Omnico Group. Consumer priorities When asked about how they plan to use smartphones in hospitality outlets, only 13% of consumers say they would use it for … [Read more...]
Titanic Hotel Liverpool launched on the world
Titanic Hotel Liverpool has opened in the heart of Liverpool’s historic docklands. The North Warehouse at Stanley Dock has been completely transformed into a 153 bedroom luxury hotel complete with dedicated restaurant, bar, spa and 1,000 capacity events space. Derelict brick shell transformed Head of Hotel Operations, Ian Wynne, said: “In just little over a year this … [Read more...]
Why are we all avoiding gluten? What are the implications?
Yesterday both the Daily Mail and Daily Telegraph (links below) ran long articles on the stratospheric growth in the gluten free food market. This is a subject that hospitality and foodservice operators need to understand for its implications on their businesses – now, and in the future. It is already clear that the gluten free market is large – estimates for the UK market … [Read more...]
One Group: growing with STK and hotel hospitality
Founded by Brit Jonathan Segal, The One Group is the US hospitality company famed for its STK steak restaurant chain, but not so well known in the UK – a state that looks set to change in the next few years. Speaking at a briefing last week in the ME Hotel in London’s Strand – the One Group runs all the F&B in the hotel – Jonathan Segal outlined plans for the future, as … [Read more...]
The Ledbury’s winning hat-trick in London’s Ultimate Restaurant List
Brett Graham’s Notting Hill restaurant The Ledbury has topped the AllinLondon list of London’s top 100 restaurants for the third year running. The Ledbury beat off competition from sister restaurant The Square which rises to second position, while former winner Marcus drops down to third place. London's Ultimate Restaurant List Last year BBQ joint Pitt Cue Co entered at … [Read more...]