In order to improve your customer service, you need to establish what level or type of service you want your customer’s to experience. This will depend on your brand personality and customer expectations. Once you know this, the next step is to look at how you can train this approach into the team culture so your staff bring it to life. This is obviously the hard part, but … [Read more...]
Industry’s finest to take Centre Stage at The Restaurant Show
Some of the industry’s most sought after names are headliners at The Restaurant Show’s Centre Stage theatre, where they’ll share their tips on delivering stand-out food and drink offerings. A mixture of live cooking demonstrations, panel debates, and food and drink matching will top the agenda, providing businesses as diverse as pubs, restaurants, golf clubs and event caterers … [Read more...]
Head Chef – Exeter – Cafe Rouge
Type: Permanent Salary: Competitive Salary Location(s): Exeter Closing date: 18th Dec 2014 If you're an accomplished Chef who understands the branded restaurant business and the importance of a strong food and service focus, then this is a fantastic opportunity for you to join us as Head Chef of our Exeter restaurant. For full details … [Read more...]
Senior Sous Chef – The Bull and The Hide, London
Recruiter: The Bull and The Hide - The Cunning Plan Pub Company Type: Permanent Salary: 27k with career prospects at an exciting small company Location(s): Bishopsgate We are looking for a senior sous chef wanting to take their career to the next level. You must be energetic and passionate with experience of running all aspects of a kitchen and a team. The right … [Read more...]
Research shows restaurants escape decline in drinking
After the news that alcohol consumption in the UK has dropped 18 per cent in the last decade, the latest research from HospitalityGEM indicates that this decline is on the part of the casual drinker, rather than the diner. 9 out of 10 drink when eating out Of those surveyed, nine out of ten respondents said they drink alcohol when eating out, with the same figure stating that … [Read more...]