Relais & Châteaux has announced the launch of a new app this September, designed to help elevate every customer experience and journey. With apps currently generating 12% of their web bookings the new launch will aim to build further on this booking channel. The new app will include...Access to bespoke music playlists for each destination, lists of suggestions for books … [Read more...]
Even Hoteliers Need a Vacation
Summer is here and as a hotelier you’ve probably been prepared since Christmas. But when do you get to take your holiday? Between all the front office and back office management, we’re sure that the beachside cabaña with little umbrella decorated drinks was put on the back burner while you stocked up on extra towels and prepped for the high season. Even if you won’t be … [Read more...]
cedaSAFE accreditation sees early industry adoption
ceda are delighted to announce that the uptake of the new cedaSAFE Health and Safety Accreditation Scheme, launched last month, has been hugely impressive. Sixteen Members and Partners have already applied and successfully passed their assessments in June and have been issued with their accreditation certificates. These include businesses of all sizes as the scheme is … [Read more...]
Late-night tax in London sees opposition voiced from all sides, led by UKHospitality
Local businesses, residents and customers in Southwark have joined forces to oppose the introduction of a late-night levy. UKHospitality and local businesses have gathered signatures opposing the introduction of a new tax on pubs, bars and late-night venues open after midnight. The petition will be delivered to Southwark Council today ahead of a planned meeting where the … [Read more...]
Social Media Marketing: now more of a science than an art?
One major advantage with online marketing is that it can be done in a way that takes away the prejudice of sample groups of one, I think this or that. By analysing data from campaigns, understanding what has happened is black and white and helps further develop your marketing, what to do next. Having worked in media for nearly three decades, magazines, events and exhibitions … [Read more...]