Following the recent landmark decision of the Supreme Court against Visa and Mastercard, in favour of Sainsburys et al, - the Supreme Court Judgement summary can be read here - hospitality and catering businesses can now access potential refunds without having to litigate themselves. The matter is complex and requires substantial consideration, so we recommend readers … [Read more...]
Face masks mandatory, and robots doing the cleaning at University of Leeds
University of Leeds has made it mandatory to wear a face mask or covering in all Great Food at Leeds catering outlets. It has also begun using intelligent robots to prevent the spread of coronavirus in busy public spaces. The robots combine navigation, computer vision and artificial intelligence to identify objects that need regular cleaning such as seating, bike stands and … [Read more...]
McDonald’s US announces face mask mandate and delay in reopening
McDonald's in the US has announced that effective from today, it will require all customers to wear face coverings when entering its restaurants due to new Covid-19 cases continuing to surge in many states. It will delay the re-opening of its dining rooms for another 30 days. McDonald's is the latest in a move by restaurants in the US issuing face mask mandates for its … [Read more...]
Looking for hospitality partners to fight the invisible foe in customer confidence
The ongoing necessity of the Covid-19 era is to ensure the safety of colleagues and customers from contagion. This takes dual form in hospitality, being safe, and being seen to be safe. Visible Trust As hospitality reopened customers voted with their feet, returning to hospitality providers that were evidently applying safety guidelines. Hospitality providers opened with … [Read more...]
Bartlett Mitchell in Sedex ethical trading first
Bartlett Mitchell has become the first independent caterer to commit to Sedex ethical trading - joining thousands of businesses which have pledged to share data to help improve working conditions in global supply chains. As part of the move, BM will join one of the largest collaborative platforms in the world for buyers, suppliers and auditors to store, share and report on … [Read more...]