The European Contact Centre & Customer Service Awards has awarded Best Western GB winner of the Customer Experience Team of the Year. At the awards ceremony held at the Old Billingsgate in London, Best Western GB celebrated winning top spot against other established European organizations nominated for the same category, which included Odeon, AXA, Lowell Group, NHS … [Read more...]
PizzaExpress acquires Franchise Partner in China
PizzaExpress has announced the acquisition of its franchise partner in China, PizzaExpress (Hong Kong) Limited. The first PizzaExpress franchise opened in Hong Kong in 2001 and, since then, the franchised estate has grown to 13 in Hong Kong, 13 in Shanghai and 1 in Shenzhen. The transaction will allow PizzaExpress take full control of the 27 franchise restaurants, in … [Read more...]
Sharp’s Doom Bar reaches No. 1 in UK off-trade
Cornwall based Sharp’s Brewery today reveals that its flagship beer, Doom Bar (4.3% ABV), is now the number one single bottled ale in terms of value sales in the off-trade. The top spot has been achieved through growing customer demand, with one bottle of Doom Bar now sold every four seconds across the UK. The announcement follows Doom Bar’s continued success in the … [Read more...]
Manchester Corn Exchange signs Pho and Byron
Pho, the popular Vietnamese street food restaurant, has completed on its contract at Corn Exchange this week, as did Byron – the famous ‘proper’ hamburger restaurant. As Corn Exchange gears up to become the North West dining destination, Pho has already started fitting out and Byron is due to start later this month. Manchester – one of the UK’s hottest dining … [Read more...]
Jimmy Buchan recipe introduces langoustines
Jimmy Buchan (star of BBC's Trawlermen series) here shares some of his knowledge of the Scottish Langoustine: also known as - Norway lobster, scampi, Dublin Bay prawn, langoustine. Jimmy will be a prominent character at the UK’s largest, free to attend, seafood festival. The 8th Pommery Dorset Seafood Festival - which takes place on 11th to 12th July 2015 in Weymouth Harbour … [Read more...]