Frasers Hospitality UK Holdings Limited, a wholly-owned subsidiary of Frasers Centrepoint Limited has acquired the Malmaison Hotel du Vin (MHDV) group of boutique lifestyle hotels for £363.4 million (approximately S$760 million) from an affiliate of KSL Capital Partners, LLC. MHDV owns two upscale boutique lifestyle brands – Malmaison and Hotel du Vin – comprising 29 … [Read more...]
And the survey said…Social Media training required
It’s clear from H&C News’ research earlier this year (email us for a copy), and from our RoundTable meetings with a wide range of hospitality managers using social media, that there are many practical difficulties in making social media work effectively for hospitality organisations. And that few are currently measuring the benefits that it brings. The common theme from … [Read more...]
Francesco Mazzei to join Sartoria as Chef Patron
Italian chef Francesco Mazzei will be making his D&D London debut as chef patron of Sartoria restaurant on London’s Savile Row in Mayfair when it re-launches later this year following an extensive refurbishment. This will be Mazzei’s first role since leaving L’Anima restaurant in March after seven years there as chef patron. Speaking about the appointment Mazzei said, … [Read more...]
Sodexo makes Living Wage Commitment
Sodexo UK and Ireland has announced that it is now a formally Recognised Service Provider proudly working together with the Living Wage Foundation. Sodexo employs 34,000 people in the UK and Ireland, providing services that improve quality of life in the corporate, healthcare, education, defence, justice and leisure sectors. The firm will implement the UK and London Living … [Read more...]
Coffee quality surges ahead as Star retail standards rise
Retail standards rose 3% across the Star Pubs & Bars estate in the first half of 2015 with coffee quality surging ahead by 13.4% according to an independent retail audit designed to improve Star pubs’ customer service and performance. The average score across all areas of the customer experience was a record 83.7% with pubs achieving 4.08 out of 5 for their coffee … [Read more...]