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Tickets are now on sale for The Clink Charity Ball 2020

By James Russell: Tickets are now on sale for The Clink Charity Ball 2020

September 3, 2019

Tickets for The Clink Charity Ball 2020 have now gone on sale. Now in its fifth year, The Charity Ball will take place on Friday 7th February 2020 at the Royal Lancaster London, and will raise important funds to support the charity to continue reducing reoffending rates through hospitality training and education leading to full time employment upon release. The event … [Read more...]

OYO Hotels acquires machine learning Danamica to further build global yield

By James Russell: OYO Hotels acquires machine learning Danamica to further build global yield

September 3, 2019

OYO Hotels & Homes, now the world’s third-largest and fastest-growing hotel chain, has announced that it has acquired Danamica, a Danish data science company. Danamica, with machine learning and business intelligence capabilities, specialises in dynamic pricing. This acquisition is in line with OYO’s continued commitment to the company’s global strategic investments in … [Read more...]

Hotel Service as a System

By James Russell: Hotel Service as a System

September 2, 2019

Behind every great hotel is a well-oiled machine of a thousand different parts, all working in perfect unison to deliver the best service possible to guests. Or perhaps that’s the goal for every hotelier? Perhaps you have the vision and commitment but you’re missing a few integral pieces that can take your hotel from good to truly great. If you want to improve your service and … [Read more...]

Mama London opening in the heart of the capital’s East End

By James Russell: Mama London opening in the heart of the capital’s East End

September 2, 2019

Mama Shelter will later this month open the doors to their new restaurant, Mama London, to the capital for the first time in the heart of the East End.   The 100 cover restaurant will be at the heart of Mama London - a neighbourhood spot for sharing MAMA’s classics and new dishes, influenced by East London, with friends around their signature communal dining tables. The … [Read more...]

Rational helps New Forest care home face the future

By James Russell: Rational helps New Forest care home face the future

September 2, 2019

Multifunctional equipment streamlines procedure and reduces staff stress. Head Chef says it’s the best equipment, the best support and the best training as well as creating the best rice pudding he’s ever tasted. Hartwood House is a residential care home based in the village of Lyndhurst in the New Forest, part of the Cinnamon Care Collection, with space for fifty … [Read more...]

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