The Walkabout bar brand has seen a huge increase in customer emails to its website following a new Customer Relationship Management (CRM) system implemented by digital customer experience specialist Airship. With Airship working in partnership with Sky Cloud, Walkabout’s WiFi provider, email traffic to the Walkabout website has increased almost one-hundredfold, up by 9100%. … [Read more...]
Cain Hoy Enterprises invests in SBE acquisition of Morgans Hotel Group
SBE today announced a definitive agreement to acquire Morgans Hotel Group in an all-cash transaction, a move that will further strengthen SBE’s position as a global leader in lifestyle hospitality management, entertainment, food & beverage, and development. With the acquisition, SBE will add Morgans’ collection of iconic brands and 13 domestic and international hotel … [Read more...]
Athenaeum Hotel & Residences build anticipation with Hidden London Down Street partnership
The five-star Athenaeum Hotel & Residences has joined forces with London Transport Museum for this summer’s series of tours of the abandoned Down Street tube station just across from the hotel. The Down Street tours, which are part of London Transport Museum’s Hidden London programme of tours will run from 4 August to 5 March 2017. Guestswill begin their adventure with … [Read more...]
QEII Centre reports 20 per cent occupancy and revenue growth
Central London’s leading large conference and events venue the QEII Centre has announced increases of over 20% in both occupancy and revenue in 2015/16. In the two years since QEII rebranded and its £12 million capital investment refurbishment programme began, the Centre has recorded its highest ever occupancy levels with a growth over the two years of 20.1% and a total … [Read more...]
AA recognition for county’s best bed and breakfasts
Bed and Breakfasts from the South coast to the Highlands of Scotland were celebrating yesterday at the AA Bed and Breakfast Awards. The awards, presented at the annual ceremony at the London Landmark Hotel, include guest accommodation for England, Wales, Scotland and Northern Ireland as well as the awards for Funkiest Bed and Breakfast and Friendliest Bed and Breakfast. … [Read more...]