Best Western Great Britain is celebrating almost half of the brand’s properties having received Trip Advisor Certificate of Excellence awards, including all the new soft branded BW Premier Collection hotels for 4 star properties and above. Rob Payne, CEO of Best Western Great Britain said: “Over the last three years Best Western’s hotels in Great Britain have collectively … [Read more...]
Amadeus retail team break records at Genting Arena concert
Amadeus have exceeded the £140k till revenue target by 14% at Noel Gallagher’s High Flying Birds concert, held at the Genting Arena on Friday, 29th April. The final figures for the night totalled £159,664 making it a record breaking evening. The figure is even more impressive given that at 7pm the team had only reached £30k, meaning that when the bar closed a little over 3 … [Read more...]
Feefo Welcomes Barclays Feedback Economy Report
In a recent report from Barclays, it has been suggested that improvements to customer feedback management can boost hospitality revenue by £3.2 billion. Businesses should be putting structures in place to manage reviews, as they become part of a long term strategy to improve business operations. The Barclays Feedback Economy report polled 2,000 consumers, finding that the … [Read more...]
A revamp for West Dulwich beer garden
The garden at south London pub The Rosendale has seen a recent renovation in time for the spring bank holiday. The handsome West Dulwich pub is one of seven sites owned by Three Cheers Pub Co, which was set up in 2003 by childhood friends Tom Peake, Mark Reynolds and Nick Fox. Beer Garden Co.’s Ross Clarke, who worked on the extensive renovation of the beer garden at … [Read more...]
STR: Europe hotel performance for April 2016
The European hotel industry recorded positive April 2016 results in the three key performance metrics when reported in euro constant currency, according to data from STR. Compared with April 2015, Europe reported a 3.5% increase in occupancy to 71.4%, a 3.8% rise in average daily rate to EUR109.54 and a 7.4% lift in revenue per available room to EUR78.20. Performance of … [Read more...]