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Online guest reviews: 66% positive, only 10% negative

By James Russell: Online guest reviews: 66% positive, only 10% negative

December 20, 2013

The majority of travellers are happy with their hotel stays, according to a new analysis by ReviewPro of 15,399,132 online guest reviews written in 24 languages over one year. More than two-thirds of reviews - 66% - were positive, while only 10.28% were negative. Now, hotels need to be turning those comments into actionable business intelligence. In-depth study of … [Read more...]

Harry Ramsden’s celebrates 85th Birthday with a Welcome Break!

By James Russell: Harry Ramsden’s celebrates 85th Birthday with a Welcome Break!

December 20, 2013

Two of the country’s most recognised brands, Harry Ramsden’s and Welcome Break have come together for the first time at Welcome Break Woodall near Sheffield, with the opening of a new catering unit offering world famous fish ‘n’ chips to M1 motorists. Harry Ramsden’s at Welcome Break opens at 6am daily, offering the popular Welcome Break Full English breakfast and then, from … [Read more...]

Whitehall to be transformed into residential and leisure address

By James Russell: Whitehall to be transformed into residential and leisure address

December 19, 2013

The recent announcement of the conversion of 3-5 Great Scotland Yard into a new 5-star hotel is a clear sign of the changes that Whitehall will undergo in the near future: we can expect to see the development of many more hotels and luxury residential developments. In the view of Peter Wetherell, Managing Director of Wetherell, the leading estate agents for Mayfair and … [Read more...]

A Greene Christmas for many

By James Russell: A Greene Christmas for many

December 19, 2013

The scale of pub dining is not fully appreciated by many, but this week’s Christmas figures from Greene King provide an insight. Pub retailer and brewer Greene King says it will be welcoming more than 63,000 customers into its pubs, restaurants and hotels on Christmas Day itself.  Furthermore, more than half a million customers will be having Christmas dinner with Greene … [Read more...]

Pub and restaurant groups trade strongly in lead-up to Christmas

By James Russell: Pub and restaurant groups trade strongly in lead-up to Christmas

December 19, 2013

Britain's pub, bar and restaurant groups saw stronger growth in November than in the previous two months. Showing no signs of a trading lull in the build-up to Christmas, collective like-for-like sales grew 1.7% in November compared with the same month last year, according to latest figures from the Coffer Peach Business Tracker. Total sales in November, including the impact … [Read more...]

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