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Robinsons brewers use customers to address standards within their pubs

By James Russell: Robinsons brewers use customers to address standards within their pubs

March 28, 2013

In June 2012, Cheshire family brewers Robinsons launched a mystery customer programme aimed at improving retail standards in their pubs and using customers as ‘agents’.  Now, the programme - called Perfect Pubs - is set to be rolled out further following a flying start. Robinsons has a pub estate of 340 in the North West, and has found that their innovative approach has … [Read more...]

ETM Group to open One Canada Square

By James Russell: ETM Group to open One Canada Square

March 27, 2013

Tom and Ed Martin of the privately owned ETM Group, have agreed terms with Canary Wharf Group plc to launch a new modern European restaurant and cocktail bar right in the heart of Canary Wharf, in one of London’s most iconic buildings. The venue will be called One Canada Square and will open in September 2013 on the ground floor lobby of Canary Wharf’s original tower of the … [Read more...]

Pies, beers, bands – here’s a pub working hard for its customers

By James Russell: Pies, beers, bands – here’s a pub working hard for its customers

March 25, 2013

The Central pub in Half Moon Lane, Gateshead already has high reputation and its activities over Easter weekend reveal a pub show why. The pub, run by The Head Of Steam Ltd, is putting on a large Beer and Pie Festival, in association with the New Zealand Gourmet Pie Company of Corbridge. 40 different pies From 7pm on Thursday 28 March and lasting till Easter Sunday, … [Read more...]

Cocktail masterclasses to drive sales for Lola Lo Bar and Club

By James Russell: Cocktail masterclasses to drive sales for Lola Lo Bar and Club

March 25, 2013

Tiki bar and club brand Lola Lo – part of Eclectic Bars and Clubs - is launching exotic cocktail-making masterclasses in partnership with premium rum brand Havana Club as a core part of its sales-driving initiative. Tapping into the occasions market and using the sessions to illustrate its range of cocktails, Lola Lo is adding a dash of exotic paradise to special … [Read more...]

Eclectic trades ahead, expands with PBR Leisure portfolio

By James Russell: Eclectic trades ahead, expands with PBR Leisure portfolio

March 25, 2013

Eclectic Clubs & Bars reports that trading for the six months to the end of December 2012 continued the trend of the previous year with sales for the period slightly ahead of last year, both in total and like for like: •       Sales were £10.2 million (2011: £10.0 million) •       Site EBITDA £2.75 million (2011: £2.5 million) •       Company EBITDA £1.7 million … [Read more...]

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