The UK is set to see visitors flock to the capital this month in anticipation of the birth of the Royal baby. According to lastminute.com, flight bookings into London have increased by almost a fifth (17%) and hotel bookings in the last week of June have already increased by 13%. lastminute.com has also predicted that the latest addition to the Royal family will boost the … [Read more...]
Novotel’s Virtual Concierge is a big hit with guests
One month after the first phase of its global virtual concierge roll-out, Novotel has noted significant increases in guests’ satisfaction levels. Accor’s midscale brand also reports high levels of adoption across all target demographics. Comments made by guests on social media sites have also been very complimentary. The Virtual Concierge, which was launched by Novotel in … [Read more...]
Spirit launches Great British Sports Menu for leased pubs
Spirit Leased is rolling out a food menu package to its leased pubs which operate under the category Great British Sports Locals. The menu has been trialled in 17 pubs over the last four months and has shown significant increases in food and drinks sales. Licensees benefit from a circa 60% margin on food due to Spirit’s purchasing and free waste collection on food, … [Read more...]
First embedded hotel TV content sharing application
”Bring Your Own Content” and the guests’ mobile habits finally become a hassle-free reality in the hotel room. In a world first, Swisscom Hospitality Services and LG Electronics are proud to unveil their jointly developed, completely seamless “Bring Your Own Content” application. Built over a new HTML5 interface, it allows guests to mirror and share their own content, apps, … [Read more...]
Barclay Brothers win Maybourne Group case
Patrick McKillen has lost his appeal in his long-running struggle with the billionaire Barclay Brothers over control of three of London’s most famous hotels – Claridge’s, The Connaught and The Berkeley. The Barclays also own The Ritz Hotel in London. The Court of Appeal has dismissed McKillen’s appeal against last year’s High Court ruling stating that the Barclay family … [Read more...]