To date, delivering relevant content to your guests has been difficult and costly: What programs to choose? How to source them? What IT architecture to use? Even if you offer hundreds of channels and tens of video on demand movies, this represents no more than a small cross-section of what your guests actually want. Nowadays, most guests bring their preferred content to your … [Read more...]
Glion Institute ranked in Top 3 in 2013 Worldwide Survey
Glion Institute of Higher Education has been ranked among the top three best hospitality schools for preparing students for an international career in hospitality management in a recent survey conducted by Taylor Nelson Sofres (TNS) in the UK. Staff for luxury hotels Out of 86 hospitality management schools globally, 61% of respondents rated Glion in the top three schools … [Read more...]
Inside Qbic Hotel London City: the Blacksheep design concept
The Qbic Hotel London City officially opened on 12 November 2013 with design by Blacksheep, the award-winning international design agency. Here, courtesy of Black Sheep, H and C News is pleased to give readers a look inside the hotel. The innovative new hotel is a UK first and the sister hotel to Qbic Amsterdam, an affordable pod style hotel for the budget savvy traveller. Key … [Read more...]
SOS: the perils of social media
Recent reports have publicised how Camilla Luddington, star of US TV series Grey’s Anatomy, has expressed and shared her ‘disgust’ over a problem experienced with service at the luxury Coworth Park Hotel in Ascot. Setting aside the specifics of the problem, the ‘Twitter storm’ that rapidly enveloped Coworth Park demonstrates yet again that social media has to be handled with … [Read more...]
Hoteliers prepare for Russian travel boom
Fuelled by its growing middle class and rising spending power, Russia is not only the world’s fifth biggest travel market but is also experiencing an outbound travel boom, according to research by Hotels.com, which today publishes its Russian International Travel Monitor (RITM). London is only ninth most popular destination, suggesting that the UK has more to do to attract … [Read more...]