Peter Herbert, who has died aged 87, was a pioneer of the country house hotel who also, and over a forty year period, restored the forgotten garden at Gravetye Manor in West Sussex. In partnership with Robin Howard, grandson of Stanley Baldwin and founder of the London Contemporary Dance Theatre, he took over Gravetye Manor in 1958, then a run down 16th century country house … [Read more...]
People 1st Training Company encourages small businesses to fight back against bad customer service with ‘12 days of Christmas’ themed video
With 12 days to go until Christmas, the People 1st Training Company has launched a viral video urging small hospitality businesses to fight back against bad customer service. The video forms part of the company’s campaign to give away 5,000 Government-funded passes for its WorldHost Insights e-learning programme. Entitled ‘World Ho-Ho-Host – A Christmas Gift’, the video … [Read more...]
Alison Palin joins The Waldorf Hilton, London as GM
The Waldorf Hilton, London , welcomes Alison Palin as general manager fresh from her successful period as general manager at Hilton Paris Charles de Gaulle Airport. Palin brings extensive hotel management experience to the role, with nearly 30 years of service in the hospitality industry. Prior to joining The Waldorf Hilton, London, Palin worked across numerous Hilton … [Read more...]
SWR and Energy Cost Advisors team up to deliver resource efficiency
Specialist hospitality waste management firm, SWR, has teamed up with Energy Cost Advisors Ltd (ECA) to add a range of energy related services to its portfolio. SWR’s clients, which include many hotel, restaurant and pub chains, will have access to the expertise of one of the longest established independent energy advisors in the UK with services ranging from supply contract … [Read more...]
Site Bites – Big Easy arrives – The Clog and Billycock – Pit in Chapel Allerton – The Terrace by Absolute Taste
Big Easy arrives in Covent Garden - Ribble Valley Inns re-opens The Clog and Billycock - Arc Inspirations digs Pit in Chapel Allerton - The Terrace by Absolute Taste launches in Fenwick, Tunbridge Wells. Overview Big Easy arrives in Covent Garden Ribble Valley Inns re-opens The Clog and Billycock Arc Inspirations digs Pit in Chapel Allerton The Terrace by Absolute … [Read more...]