When 85% of people are looking to book a hotel they check and compare online reviews, with 90% of online reviews left unmanaged, there is a significant opportunity for hoteliers to take advantage of this imbalance. Most hoteliers even when aware of this simply do not have the in house experience to do so. This gap in communications is in offline terms the equivalent of … [Read more...]
New GM appointed at De Vere Selsdon Estate
De Vere Selsdon Estate, part of the De Vere portfolio of country estate hotels and event destinations, has announced the appointment of Richard Clogg as General Manager to oversee the leisure and corporate business and day-to-day running of the hotel. With more than 20 years’ experience, Richard brings with him in-depth knowledge of both the luxury hotel marketplace and … [Read more...]
Three new senior appointments announced today at Trump Turnberry
Trump Turnberry, the Luxury Collection Resort on the Ayrshire coast, has announced today that it has filled three senior positions. Returning to Turnberry is David Main, Senior Sous Chef de Tournant. With over 20 years of experience, David began his Turnberry journey in May 2009 as Senior Chef de Partie before a move to Dubai beckoned. With an abundance of passion and … [Read more...]
OYO continues to spread its wings through global partnership with Hotelbeds and UK growth acceleration
OYO Hotels and Homes operates a network of over 18,000 franchised and leased hotels across 500 cities in 10 countries. The UK, China, Malaysia, Nepal, the United Arab Emirates, Indonesia, the Philippines, Saudi Arabia, and most recently Japan. The business is backed robustly by investors that include Softbank, Airbnb, Sequoia and Lightspeed, and is now investing substantially … [Read more...]
A GM’s perspective…Given the opportunity hospitality will thrive
Some years ago, in a hotel in Whitfield on the outskirts of Kent, a General Manager interviewed a young, inexperienced man who wanted to work in a hotel. The young man was nervous as his careers education at school hadn’t prepared him for the interview, and he knew little of the hospitality industry. Politely, the GM asked a simple question, “why should I give … [Read more...]