Mitchell Leech, Senior Chef de Partie at Sundial Group’s Warwickshire venue, Woodside, has scooped second place at the 2015 European Copper Skillet Junior Competition, run by the International Association of Conference Centres (IACC). As UK Copper Skillet Champion, Leech earned his place in the European Finals held at The Comwell Conference Centre in Denmark on Wednesday 25 … [Read more...]
Hotels among best in Britain at handling customer phone calls
Hotels rank among the best businesses in Britain when it comes to their phone manner, new research has revealed. The study of 1,000 consumers, conducted on behalf of PH Media Group, discovered 50 per cent are satisfied with the way the hospitality industry handles their calls, putting it behind only dentistry (53 per cent) in terms of Britain's best performing. Hotels' … [Read more...]
Marriott to triple presence in Europe by 2020
Following a record year of new development in 2014, Marriott International, Inc. has announced that it expects to triple in size in Europe by 2020 (since 2010) to reach 150,000 signed or opened rooms across its portfolio of brands – a substantial increase from the 40,000 rooms it operated in 2010. This expansion in Europe is part of Marriott International’s global growth … [Read more...]
Sundial Group leads with Living Wage at Barnett Hill
Sundial Group’s Surrey based hotel and conference centre, Barnett Hill, has been accredited as a Living Wage employer – a historic first for the hospitality industry. The group has committed to pay all its employees at its Guildford based venue at least the hourly wage of £7.85 (significantly higher than the national minimum wage of £6.50). Sundial Group’s team building … [Read more...]
Michels announces £200m hotel investment fund
Sir David Michels has announced the launch of a new £200m fund, exclusively targeting investments in the European hotel sector. The fund will be managed by Michels & Taylor, and will primarily focus on the provincial UK market, though targeted acquisitions in Continental Europe will also be considered. Sir David, ex-Hilton chief and one of the world's most experienced … [Read more...]