International tourism has returned to growth with record results in April, including increases in both nominal spend and visits across Britain. According to figures released by the Office for National Statistics International Passenger Survey, the UK welcomed 3.14 million visits in April, 6% more than in the same month last year. Visits hit a new record for the first four … [Read more...]
500,000 honeybees check in at Sundial Group
Sundial Group is buzzing with excitement after installing bee hives at each of its three meeting venues. Over 150,000 honeybees have each arrived at Highgate House in Northamptonshire, Woodside in Warwickshire and Barnett Hill in Surrey, taking up residence in three specially constructed hives within the grounds. The hives, managed by bio-diversity champions Plan Bee, are … [Read more...]
Google launches Consumer Barometer 2015
Google has launched its Consumer Barometer 2015, the comprehensive free tool for planners looking to understand and compare how people use the internet around the world. Entering its fifth year, it is the best tool of its kind in terms of size, scale, and the depth of questions covered, enabling users to compare digital, mobile, video and shopping habits across 56 countries, … [Read more...]
Gaurav Bhushan appointed Chief Development Officer at AccorHotels
Gaurav Bhushan has been appointed Chief Development Officer at AccorHotels. In this capacity he will report directly to Sébastien Bazin, Chief Executive Officer of AccorHotels, and will continue to be directly responsible for the development of the Asia Pacific region under Michael Issenberg, Chief Executive Officer of HotelServices Asia Pacific. The appointment is effective … [Read more...]
2015 Hospitality Assured Awards for Outstanding Customer Service
A very diverse range of businesses were recognised for their outstanding customer service and business excellence at the Hospitality Assured Awards Ceremony which took place at the London Marriott Grosvenor Square Hotel on 8 June 2015. The winners and those short-listed illustrate the enormous variety of organisations that use Hospitality Assured (HA) as their chosen method … [Read more...]