OYO Hotels & Homes today announces that it has increased its presence in the UK to over 100 hotels across 25 major cities and towns. OYO Hotels & Homes launched in the UK less than a year ago and has more than tripled its UK portfolio in the last three months. Since launching in the UK in October 2018 with a commitment to invest £40 million in the region, OYO has … [Read more...]
Andrew Brownsword announces today The Royal Clarence Hotel is for sale
Following extensive damage to The Royal Clarence Hotel from the fire of October 2016, significant works have been completed to protect and restore the site’s historic fabric, and as enabling works are concluded it will now be offered for sale. Andrew Brownsword, owner, comments: “We are deeply saddened to announce the intended sale of the site of The Royal Clarence Hotel, … [Read more...]
New Chief Commercial Officer for Europe role announced at Accor today
Accor today announced that Karelle Lamouche has been appointed Chief Commercial Officer for Europe. In this newly created role, Karelle will lead Accor’s European commercial team with responsibility for driving the business revenue strategy for the company and its partners across all European markets. Reporting into Franck Gervais, CEO Accor Europe, Karelle will be … [Read more...]
Blockchain, central to hotel customer experience and loyalty
With tough competition in the hotel industry, and smaller franchises trying to grow among the large networks, loyalty programs are becoming even more critical to attracting and retaining customers. However, these loyalty programs face a number of challenges: For hotels, they are costly and inefficient to run, they do not benefit the rest of the hotel’s services, and also … [Read more...]
Accor appoints new COO for Luxury Brands, Europe
Accor has today announced the appointment of Marc Dardenne as Chief Operating Officer, Luxury Brands, Europe. Dardenne, who most recently served as Chief Operating Officer of Amaala an ultra-luxury resort in the Red Sea was also former Interim CEO and Chief Operating Officer at Jumeirah Hotels & Resorts in Dubai. He will now oversee the operations of around 50 luxury … [Read more...]