OYO Hotels & Homes, now the world’s third-largest and fastest-growing hotel chain, has announced that it has acquired Danamica, a Danish data science company. Danamica, with machine learning and business intelligence capabilities, specialises in dynamic pricing. This acquisition is in line with OYO’s continued commitment to the company’s global strategic investments in … [Read more...]
Hotel Service as a System
Behind every great hotel is a well-oiled machine of a thousand different parts, all working in perfect unison to deliver the best service possible to guests. Or perhaps that’s the goal for every hotelier? Perhaps you have the vision and commitment but you’re missing a few integral pieces that can take your hotel from good to truly great. If you want to improve your service and … [Read more...]
Amanda Hyndman voted Hotelier of the Year 2019 in Las Vegas
Amanda Hyndman, Area Vice President, Operations and General Manager at Mandarin Oriental Hyde Park, London was voted Hotelier of the Year at the 2019 Virtuoso Best of the Best Awards at the 31st annual Virtuoso Travel Week conference in Las Vegas. With more than 30 years of experience in the luxury hospitality industry, Amanda joined Mandarin Oriental Hotel Group in 2007 as … [Read more...]
Selina, from remote jungles to UK launch in Manchester
Selina has opened its UK hotel in Manchester with the launch of SELINA NQ1 MANCHESTER in the heart of the city’s lively Northern Quarter. Offering a restaurant, bar, coffee shop, Irish pub and a basement club, the property also features 37 uniquely designed private rooms, suites and shared rooms. As the first UK location for the Latin-American start-up, Manchester’s Northern … [Read more...]
Apprentice of the Year becomes GM Hilton Brighton Metropole
Hilton’s Apprentice of the Year calls on GCSE students to follow her into an apprenticeship following General Manager for a Day experience. Twenty-year-old apprentice Elizabeth Hughes took on the role of General Manager at Hilton Brighton Metropole for a day, making her the youngest Hilton Team Member ever to run a hotel. On one of the summer’s busiest days Elizabeth got to … [Read more...]