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Dorchester Collection Leads the Way in Guest Experience

By James Russell: Dorchester Collection Leads the Way in Guest Experience

February 5, 2016

Dorchester Collection, established in 2006 to manage some of the most iconic luxury hotels in the most iconic cities in the U.S. and Europe, transitions its focus from guest service to guest experience in order to better deliver on bespoke needs and wants of its guests. Its record of success in this area has been recognized by a number of prestigious awards. In 2015, … [Read more...]

Hat-trick of accolades for iconic hotel

By James Russell: Hat-trick of accolades for iconic hotel

February 3, 2016

Iconic Newquay hotel and spa, The Headland, has begun the New Year by collecting a hat-trick of awards and accolades. There has been much cause for celebration at the hotel and spa, which overlooks the beautiful Fistral Beach in Cornwall, as it received the Silver 4 AA Star Award – recognising a superior level of service and hospitality, an AA Rosette for the quality of its … [Read more...]

Sofitel London Gatwick Partner with No.1 Lounges to Launch New Park, Rest & Fly Initiative

By James Russell: Sofitel London Gatwick Partner with No.1 Lounges to Launch New Park, Rest & Fly Initiative

February 2, 2016

Sofitel London Gatwick, the only premium hotel directly linked to the North Terminal at London Gatwick Airport, has launched new Park, Rest & Fly packages in association with award-winning lounge operator No1 Lounges. The packages will let guests travel through the airport with extra ease, speed and comfort. The 4, 8 and 15 day packages include overnight accommodation at … [Read more...]

Coaching inns operator expands following acquisition

By James Russell: Coaching inns operator expands following acquisition

February 2, 2016

Independent coaching inns operator, The Coaching Inn Group has further strengthened its expansion programme with the acquisition of the Kings Head in Richmond. The deal, achieved off an asking price of £2 million, is part of the Group’s £20 million expansion plan, which will see it acquire five more sites this year alone. Previously owned by Ashdale Hotels, the 26-bed … [Read more...]

McAleer & Rushe Lands £26m Contract With Urban&Civic

By James Russell: McAleer & Rushe Lands £26m Contract With Urban&Civic

February 2, 2016

McAleer & Rushe Lands £26m Contract With Urban&Civic To Build Europe’s Largest Hampton by Hilton At Stansted. McAleer & Rushe has landed a £26m Design and Build contract with Urban&Civic to build Europe’s largest Hampton by Hilton at Stansted Airport. Urban&Civic secured planning permission to build a new £45m 357-bed hotel with direct terminal access … [Read more...]

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