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Montcalm Luxury Hotels first group in London to launch Ami chatbot service for guests

By James Russell: Montcalm Luxury Hotels first group in London to launch Ami chatbot service for guests

September 17, 2017

In a world where smartphones are routinely used to buy products and services, messaging and chatting is a normal daily activity. Hotels are responding by creating new points of differentiation, and are developing advanced ways of personalising the guest experience in order to stay competitive. Montcalm Luxury Hotels has recently introduced an innovative solution - “Ami”, a … [Read more...]

Calabash Luxury Boutique Hotel becomes a member of the Prestigious Hotel Group, Relais & Châteaux

By James Russell: Calabash Luxury Boutique Hotel becomes a member of the Prestigious Hotel Group, Relais & Châteaux

September 17, 2017

With its reputation for combining five star service and luxury within a relaxed and intimate environment, Calabash Luxury Boutique Hotel, is extremely honoured to announce that they have been invited to join the prestigious hotel group, Relais & Châteaux. Relais & Châteaux is a collection of elite, mainly family run hotels in lovely locations with wonderful … [Read more...]

De Vere Estate of Play

By James Russell: De Vere Estate of Play

September 16, 2017

Over 1,000 people joined Laurie Nicol, Chief Operating Officer, at De Vere Grand Connaught Rooms in Holborn, London, to celebrate the launch of the new De Vere brand following a £100 million investment by Starwood Capital Group. Pictured are Laurie Nicol, Chief Operating Officer at De Vere and Cody Bradshaw, Managing Director, Head of European Hotels at Starwood Capital … [Read more...]

Staycity takes Wilde concept to Edinburgh’s King’s Stables Road

By James Russell: Staycity takes Wilde concept to Edinburgh’s King’s Stables Road

September 16, 2017

Dublin-based Staycity Aparthotels has announced that its second Wilde Aparthotels by Staycity, the premium brand launched earlier this year, will be located on Edinburgh’s historic King’s Stables Road in the heart of the city centre. Inspired by 19th century Irish literary giant Oscar Wilde, Wilde Aparthotels Edinburgh will, as its centrepiece, feature an arts facility … [Read more...]

De Vere unveils brand transformation following £100+ million portfolio investment

By James Russell: De Vere unveils brand transformation following £100+ million portfolio investment

September 15, 2017

We are delighted to announce that De Vere, a collection of country estate hotels and modern event spaces which is part of The Principal Hotel Company, officially launches today following an investment of over £100 million from Starwood Capital Group. This forms part of The Principal Hotel Company’s wider £300 million investment programme across the group’s 35 landmark UK … [Read more...]

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