Apex Hotels is taking its signature warm welcome to the next level – with a pledge to ensure front of house teams greet hotel visitors in their native tongue. Concierge and reception staff – among others – are learning key phrases in at least 10 of the most commonly spoken languages among Apex guests, including Mandarin, Portuguese and Italian. The move comes as Apex … [Read more...]
Leasowe Castle Is ‘loved by guests’ following its latest award win
Leasowe Castle has been recognised for its exceptional customer service with a ‘Loved By Guests’ award courtesy of Hotels.com. The luxury Wirral hotel was granted the acclaim by the online travel agent following its high-scoring reviews on the popular website. Located in the heart of Wirral, the 16th century castle-turned-hotel boasts over 150 verified reviews on the … [Read more...]
Epoque is the first hotel in Romania to become a member of Relais & Châteaux
Epoque Hotel proudly announces its affiliation to Relais & Châteaux, the most prestigious hospitality association in the world. Established leader of the five star boutique segment, Epoque is the first hotel in Romania to become a member of Relais & Châteaux. Established in 1954, Relais & Châteaux is an association of more than 550 landmark hotels and restaurants … [Read more...]
Huntsham Court owners open The Ginger Peanut, a hothouse for Devon talent
Huntsham Court owners Christopher Badham and Damian Llambias expect their new restaurant and bar with five bedrooms,The Ginger Peanut, now officially open,to provide a hothouse for regional hospitality talent. Restoring the Grade II listed building to viable and sustainable use has been a long term dream for the owners of Devon’s premier private hire location and this spring … [Read more...]
Cycas Hospitality enters French market with Hyatt double-decker deal
Cycas Hospitality, one of the largest branded extended-stay hotel operators in the UK, is continuing its international rollout by signing its inaugural deal in France, which will see it manage the first dual-branded Hyatt property in Europe. Cycas has signed a lease agreement to operate the Hyatt Place and Hyatt House hotels, which are both on one site, close to Paris … [Read more...]