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Knightsbridge hotel caring for disadvantaged locals

By James Russell: Knightsbridge hotel caring for disadvantaged locals

April 27, 2020

Chefs at the five-star Berkeley Hotel in Knightsbridge are making more than 1,500 meals a week for local disadvantaged residents. Volunteers are delivering the meals to people in sheltered accommodation or those on low incomes. The volunteers are also delivering from local grocery shops to help people who are unable to go shop through isolating. Newly-elected council … [Read more...]

Shankly Hotel Liverpool Administration

By James Russell: Shankly Hotel Liverpool Administration

April 24, 2020

Shankly Hotel, the hotel named after one of Liverpool’s most loved sons has been placed in administration. The parent company, Signature Living is reported as ‘unaffected’ by the process. London firm, Duff & Phelps have been appointed as administrators of the Signature Shankly Ltd. Signature Shankly's parent company, Signature Living said in a statement: "Due to Covid-19 … [Read more...]

A GM’s perspective… People, people, and people

By James Russell: A GM’s perspective… People, people, and people

April 24, 2020

One afternoon, sitting in my office during the run up to Christmas, I heard a confident knock at my door. A team member entered, this being early in her second week with us, and she said she wanted to tell me that two years ago she, and a cohort of students from her school, were my guests for breakfast and a tour of our business. She went on to explain that when her school … [Read more...]

London Club hosts key military workers

By James Russell: London Club hosts key military workers

April 24, 2020

London Club hosts workers, helping those that are helping us most. The Victory Services Club in Marble Arch London has transformed into a hotel to accommodate key military workers. The Club has 100 rooms available, of which 50 to 60 are currently being used to support military personnel deployed in London combating Covid-19. Operations Director at Victory Services Club, Mark … [Read more...]

Sébastien Bazin comments on Q1 2020 results at Accor

By James Russell: Sébastien Bazin comments on Q1 2020 results at Accor

April 23, 2020

Managing every business in hospitality is hard currently. Managing a hotel business that employs circa 300,000 people in over 100 countries is harder than most. Here is how someone that manages that exact responsibility, reflecting on the Q1 results at Accor, CEO Sébastien Bazin. “The world is facing an unprecedented health crisis that is having massive and unique impacts on … [Read more...]

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