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Looking for hospitality partners to fight the invisible foe in customer confidence

By James Russell: Looking for hospitality partners to fight the invisible foe in customer confidence

August 1, 2020

The ongoing necessity of the Covid-19 era is to ensure the safety of colleagues and customers from contagion. This takes dual form in hospitality, being safe, and being seen to be safe.

Visible Trust

As hospitality reopened customers voted with their feet, returning to hospitality providers that were evidently applying safety guidelines.

Hospitality providers opened with clear physical signs of safety measures in place that centred around, safe social distancing, enhanced cleaning procedures and minimising multiple touch points.

Invisible Trust

As the Covid-19 virus is invisible, trust in hospitality providers that are seen to be doing everything possible to maximise the safety of colleagues and customers will benefit most from returning footfall.

Customer behaviour since reopening has clearly shown that the providers of safe hospitality will see most custom.

As contagion is invisible, being seen to protect colleagues and customers from the invisible foe will register consciously and sub-consciously with both.

But how would that be possible?

The world’s number one supplier of hardware mounting solutions, ENS Group, has launched a portfolio of products utilising UV technology.

This automated non-touch technology ensures that 99.9% of viruses and bacteria are removed from all payment technology hardware after each interaction by every user.

Fixed payment devices, touchscreens -up to 24” monitors – and keyboards can mount the UV clean bulb solution above each device.

Mobile payment devices, tablets and headsets can utilise standalone tray mounted solutions, where after each use the technology can be put on a tray for quick disinfection. Keys, pens and notes etc can also be used on this device.

The world’s Number One hardware company is now looking for Proof of Concept Partners

Working with our service solutions partner ARC Services, the UK’s leading IT and EPOS installation and support/maintenance company, we are looking to provide leading hospitality businesses with free proof of concept installations of our solutions.

The installations will include fixed payment solutions, touchscreen solutions, and standalone trays for mobile devices, and full back up support.

In return for this free installation we ask for the results of the installation be shared through a case study for publication in H&C News.

Customers of ENS Group include… Starbucks, Taco Bell, Weatherspoons, Hotel Chocolat, Greene King, KFC, McDonald’s, Subway, Burger King, Wendy’s, Yum Group

To apply for more information on this proof of concept please complete the form below and one of the team will be in touch with more details

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