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Greene King to roll out delivery and takeaway services

By James Russell: Greene King to roll out delivery and takeaway services

May 16, 2020

Greene King has announced introduction of delivery and takeaway services from its Metropolitan Pub Company division in London.

Twenty-nine pubs will offer delivery, ten of which will also provide a click and collect takeaway service, from Friday 22 May.

The London based Metropolitan pubs will operate a combination of food delivery, via Deliveroo, as well as a click and collect takeaway service.

The pubs will offer a tailored takeaway and delivery menu, suitable for transportation, which will include dishes such as beer-battered fish & chips and a range of roasts on Sundays.

After extensive consultation, strict guidelines are being introduced so that the health and safety of team members, customers and delivery riders are protected at all times.

Following government guidance on social distancing and provision of PPE, further hygiene and safety rules are being implemented.

These will include

  • Separate entrances for delivery drivers
  • A one-way system for customers to collect orders
  • Online payment
  • Social distancing floor guidance
  • Hand sanitiser at the entrances of every pub

Nick Mackenzie, CEO of Greene King said: “We have selected pubs carefully for this initial roll out based on suitable layout of pubs as we ensure we not only adhere to all government guidance but further precautions we are choosing to implement too.

“It’s important for us that our team feel safe in the workplace, so we have consulted them every step of the way, giving the option to return to work for those who work in these selected pubs if their personal circumstances allow.”

To support those at the front line, NHS and emergency services can receive 50% off food and drink at the 10 pubs which will offer collection.

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