CH&CO earlier this year awarded the top-level Three Star rating by the SRA
CH&CO achieved new sales of more than £152m and retained business to date in 2018. New sales across the UK, which represent £115m in full contract term value, are with nearly fifty new clients, and the retained business is worth £37m in full contract term value.
The announcement coincides with the latest results for CH&Co Catering Group (Holdings) Limited, lodged at Companies House this week, showing annual turnover reaching £240m in the year ending December 2017 and an EBITDA of £15.1m or 6%. Operating cash flows were strong, driving an overall net increase in cash of £10.8m across the Group. CH&CO’s projected turnover for 2018 is approaching £300m.
Bill Toner, Chief Executive of CH&COBill Toner, Chief Executive of CH&CO, explains:
“2017 was a strong year for the company with good sales and retention performance. The Harbour & Jones and Concerto Group businesses became part of CH&CO in 2017 and these integrations are going to plan and have added greater scale and coverage across the UK. The merging of these two businesses into CH&CO has also strengthened our expertise across a broader range of sectors.
“Our adjusted operating profit for the year at £15.1m or 6% is in line with expectations and industry averages and whilst we are trading in uncertain times with the general economy and Brexit, our business is in a good position to respond to market changes going forward.
“Building on our new business success in 2017, our sales performance in 2018 has been incredibly buoyant and demonstrates that clients like our proposition and can see the benefits that we bring to the market. It has also been encouraging to see our retention rates continue to be strong.
“Looking forward, our recent rebranding has positioned us well for more growth and consolidated our expertise in the diverse sectors that we operate in. We continue to be a food-focused and customer-centric business backed up by good, effective systems and team training and we’re very optimistic about the future.”
CH&CO creates catering and hospitality experiences across all life stages and locations, including workplaces, destinations, venues, events, education, livery and healthcare.
Food has the power to make people feel good, and that goes beyond what’s on the plate. Great food experiences lift the spirit, bring people together and fuel emotional positivity and physical wellbeing. This is CH&CO’s motivation across its areas of expertise, which includes event catering, workplace cafés and restaurants, corporate fine dining and hospitality, visitor attraction catering, pupil and staff feeding at state and independent schools, university cafés and restaurants, hospital staff and visitor restaurants, hospices, Livery Hall catering, venue sales, event management and production, and reception and concierge services.
Its chefs, nutritionists and people pleasers constantly challenge themselves to push the boundaries and make food that goes further – in every respect. Their thoughtful, mindful approach to sourcing, preparing and presenting food promotes positive changes in consumption that will make a meaningful, measurable impact to people of all ages and from all walks of life. And, investment in people and technology ensures every experience delivered is simple, smart and stirring.
CH&CO employs over 6,200 people at more than 750 locations across the UK and Ireland.
CH&CO holds a Royal Warrant for catering services to HM The Queen.