The Red Carnation Hotel Collection today announced a partnership with TripAdvisor to add its hotel inventory to the TripAdvisor instant booking platform, making it the first U.K. hotel collection to integrate the new interface.
The new platform, which is currently available to U.S. travellers – UK travellers will be added in die course – allows users to conveniently make a hotel booking through TripAdvisor’s hotel and online travel agency partners without leaving the TripAdvisor site experience. Through the partnership, U.S. consumers on TripAdvisor are now able to book Red Carnation’s inventory of hotels directly
TripAdvisor launched its instant booking platform in June 2014 to remove friction from the booking process. The platform not only provides a more efficient hotel booking experience for travellers, but also benefits partners like Red Carnation Hotels with the potential for more bookings and improved downstream conversion.
Simple and seamless for guests
Jonathan Raggett, Managing Director of Red Carnation Hotels, commented: “We’re excited to be the first U.K. hotel collection to join the new TripAdvisor instant booking platform. Guest service is at the absolute heart of everything we do, and this integration importantly makes the booking process simple and seamless for guests using TripAdvisor.
“Our relationship with TripAdvisor is a valued one. Our hotels are consistently rated highly on TripAdvisor rankings and our three London five-star properties have featured as the top three hotels in London for the last five years. It’s a transparent benchmark showing that we continue to meet and exceed our guests’ expectations time and time again.”
Throughout the booking process, TripAdvisor reminds travellers that they are booking with its instant booking partners. TripAdvisor provides travellers with links and numbers to call to access partners’ online customer service resources and for customer support inquiries.
“We’re excited to partner with Red Carnation on our new instant booking platform,” said Robin Ingle, Senior Vice President, Global Sales, TripAdvisor. “Our partnership with the hotel collection helps us increase instant booking inventory and offer competitive pricing to our community of millions of travellers.”
For more information about The Red Carnation Hotels click here
For more information about Tripadvisor click here
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