Fairmont Hotels & Resorts has produced a fascinating infographic (link below) revealing the life of the Savoy Butler. It explores the training they receive and the lengths they will go to satisfy their customers, and includes a selection of inside stories from the head butler at the Savoy, Sean Davoren.
For example, Sean explains how he was once tasked with sourcing wild goat’s milk for a guest’s bath – the milk itself cost £50 but the taxi ride to Wales and back cost £600, and then 30 bottles of heated Evian water were required to rinse the milk off!
As explained and illustrated, butlers need the right attitude (whatever the challenge), an eye for detail, and must take an interest in everything they encounter, including current affairs – since they never know what challenge the guest or circumstance will next present to them!
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