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Staff turnover leaves hospitality struggling to find skilled managers

By James Russell: Staff turnover leaves hospitality struggling to find skilled managers

January 27, 2015

The latest insight report from People 1st suggests that around six percent of hospitality and tourism businesses have vacancies for managerial positions and 42% of these are already considered hard to fill. To make matters worse, the range of skills and attributes that hospitality and tourism businesses need their managers to possess continues to expand.

66,000 more managers will be needed

People 1st’s Executive DirectorMartin-Christian Kent commented: “We predict the industry will need 66,000 more managers by 2020. Finding these people is going to be really challenging if hospitality and tourism employers don’t think differently about how they recruit, develop and retain their managers.

“As we highlighted in our previous Insight Report, on Creating a sustainable workforce in hospitality and tourism, the industry is not competing as effectively as other sectors to attract the best talent. Attracting managers is no exception.

“The difficulty in recruiting managers is not new, but with an increasing in demand and an expanding skillset the problem is now more acute than ever.

Apprenticeship Trailblazers

“At People 1st we believe that increasing attention should be paid to the role of higher education and we also support employers and professional bodies in the sector to create new apprenticeship standards for hospitality supervisors and hospitality managers through the Apprenticeship Trailblazers.”

The new Apprenticeship Trailblazers standards are part of the current apprenticeship reforms in England and aim to increase the robustness of apprenticeships in the sector, but are also developing new and exciting career progression opportunities in the industry.

To find out more about Apprenticeship Trailblazers click here

The full report is available for free download here

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