Sunborn London, the city’s first luxury Superyacht Hotel, operated by ISS Facility Services, cruised up the Thames on 1 April, 2014, sailing along the Thames estuary, having travelled from Holland. She was then taken up river to a temporary berth where she will undergo her UK re-fit before moving later in April to her final berth in East London’s Royal Victoria Docks alongside the ExCeL Exhibition centre.
ISS is responsible for all of Sunborn London’s operations. The fully integrated service model sees ISS managing all facets of the business to include sales, marketing, events, as well as the day-to-day running of the hotel.
Supporting East London’s business and residents
The arrival brings more business, attention and community opportunities to East London’s Dockland area.
To support the local community, ISS partnered with the East London Business Alliance (ELBA) to recruit more than 50 percent of its staff for Sunborn London. A full range of hotel roles – from housekeeping to staff reception – have been filled by local residents to create the new environment. In addition, ISS is one of the first employers in the area to pay hotel staff the London Living Wage.
Facilities and location
The 120 metre length Sunborn London will offer 136 spacious yacht bedrooms and suites over 5 floors, plus ample entertaining space. The Sunborn hosts conference rooms, a fine dining restaurant, bar, auditorium, state of the art gym and vast outside decks and private terraces. Sunborn’s presence increases accommodation around ExCeL to 1,700 rooms.
The recent regeneration of East London and the Newham Borough makes this an ideal location for Sunborn London. The hotel will primarily attract corporate clients, with its close proximity to ExCeL, which alone expects to welcome four million visitors during 2014. The hotel’s luxury accommodation and facilities will also provide the ideal base from which to enjoy the local attractions, including the O2, Royal Greenwich and the Emirates Airline cable car.
Commenting on the new Sunborn Yacht Hotels, Hans Niemi, owner, says “The new hotel in London, currently the world’s most important city, gives us an important platform for the Sunborn brand and business concept.” He continued, “We’re delighted to work with ISS, a trusted partner with a strong track record in the hotel industry. Their focus on delivering the finest bespoke service in the most professional manner blends well with our culture.”
About ISS UK
ISS is a leading global provider of facility services for public agencies and private sector companies, employing over 540,000 people worldwide.
In the UK alone, ISS employs approximately 45,000 employees who are dedicated to delivering high quality support services. ISS UK provides organisations with every facility solution they might require to support their own core activities. Services include facilities management, engineering, catering, cleaning, food and hospitality, front of house, security, consultancy and landscaping.