Marriott Hotels has added mobile checkout to its industry leading Marriott Mobile app for smartphones.
Mobile checkout is the latest innovation from Marriott Hotels in a string of new services designed for today’s connected travellers. Guests can check-in and now checkout at 348 hotels worldwide including London Marriott Grosvenor Square, and Marriott Bristol Royal.
Later this year, the entire Marriott Hotels brand – all 500 properties worldwide – will offer mobile check-in and checkout, available in English, Chinese, French, Spanish and German. The new mobile service exclusively for Marriott Rewards members reflects the brand’s commitment to enhancing the future of travel for its increasingly connected mobile guests. To date, the Marriott Mobile app has been downloaded over 2.8 million times.
Checkout is simple
With the Marriott Mobile app, checkout is simple. In the morning of their departure day, Marriott Rewards guests will receive a push notification on their Apple iPhones or Android devices alerting them mobile checkout is available. Upon completing mobile checkout, guests will then be prompted to provide an email address and their bill will be emailed to them, allowing guests to bypass the front desk on their way out.
Since launching in July 2013, there have been more than 150,000 mobile check-ins and guests are reacting very positively. In feedback, they cite the convenience and faster check-in once they arrive and the alert notifying them their room is ready.
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