glh, the London-based global hotel subsidiary of the Singapore-listed GuocoLeisure Group, has teamed up with BT Wi-Fi to launch its fast, free unlimited and one click to connect Wi-Fi service for all guests and visitors across glh. Properties.
Thistle guests use 1 billion minutes of Wi-Fi in 2013
Demand for Wi-Fi in hotels is rising, with Thistle guests using over 1 billion minutes of Wi-Fi in 2013. A report by BDRC Continental found that guests consider free Wi-Fi as important as a good night’s sleep. Combined with the rapid explosion in smartphones use, predicted to reach 2.4bn by 2015, the role of reliable Wi-Fi has never been more crucial to hotel guests.
As an owner/operator, glh. has taken the lead in upgrading its Wi-Fi service, becoming BTs biggest user of free wi-fi. glh.now offer free fast and unlimited Wi-Fi in all bedrooms, lobby areas and meetings to any visitors to glh. hotels.
Fast, free unlimited BT Wi-fi
Mike DeNoma, CEO of glh. said: “No registrations, no limitations and no fine print, just fast, free unlimited BT Wi-fi. Investing in cutting edge BT technology to ensure that anyone visiting our hotels has access to free, fast, and one-click to connect Wi-Fi is a long-term investment in customer loyalty. Strong, unlimited Wi-Fi across our properties is what keeps our customers connected.
“As the first suppliers of public Wi-Fi in the UK over ten years ago, BT was the ideal partner for glh. in this initiative. BT Wi-fi is the largest Wi-Fi network in the UK with a rich history of driving innovation in the world of technology. BT understands the intricate challenges of installing Wi-Fi in a heritage hotel building as opposed to a modern office building. Together with BT Wi-fi we have installed [2800] antennae across our hotel portfolio – a significant investment in providing a great service to all our customers”
Improving the experience for customers
Erik Raphael, Director, BT Wi-fi said: “The rise in popularity of smartphones and Wi-Fi enabled devices means that consumers want to be able to get online anywhere. glh. is revolutionising the modern hotel industry and technology will continue to play a key part in differentiating the discerning hotel guest’s experience. We’re delighted to be playing a fundamental role in improving the experience for their customers.”
For more information about glh. hotels click here
About glh.
glh. owns the Thistle brand across the UK, and in London the Group owns The Tower, Charing Cross, The Grosvenor Hotel (Victoria), The Royal Horseguards and The Cumberland. Last year, glh. announced 2 new brands – Clermont (5*) and Amba (4*) – as well as two new significant hotels in Malaysia and Singapore.
glh. is the largest owner-operator hotel company in London with over 4,000 hotel rooms and over 10% of the fully functioning London hotel rooms. In total glh. has 8,279 bedrooms and 337 meeting rooms across 36 Hotels in the UK.
About BT
BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach.
For more information about BT click here